Gold Coast Sportfishing Club
Digital Ecosystem Clean-Up & Governance Infrastructure
Project Focus
The Gold Coast Sportfishing Club required more than promotion. It required digital order, structural boundaries, and sustainable systems that could survive committee transitions.
As a volunteer-led organisation, the natural lifecycle of committee roles creates risk:
Information loss
Access confusion
Platform sprawl
Revenue instability
Membership drop-off during transitions
My role evolved into cleaning up and rebuilding the club’s digital ecosystem so it could operate sustainably — regardless of who sat on the committee.
Stage 1: Digital Ecosystem Clean-Up
Problem
The club’s digital footprint existed across multiple tools, platforms, and informal processes, creating dependency on individuals rather than systems.
Actions Taken
Consolidated website structure (Squarespace rebuild)
Clarified access controls and admin boundaries
Centralised event information into structured pages
Cleaned up email communication processes
Introduced clearer ownership of digital assets
Reduced reliance on informal knowledge transfer
Outcome
The club moved from person-dependent knowledge to system-based continuity.
This reduced the risk of key information being lost during committee turnover.
Stage 2: Governance Boundaries & Role Clarity
Volunteer committees change yearly. Without defined systems, each transition resets progress.
The focus became implementing digital boundaries that would:
Protect data
Clarify who owns what
Separate personal accounts from club assets
Create handover-ready infrastructure
Key Implementation
Structured digital access hierarchy
Clear platform documentation
Defined ownership for website, email, and event systems
Strategic handover to selected committee members
I did not just build systems — I ensured they could be carried forward.
Stage 3: Membership Modernisation & Revenue Stability
Membership became a core strategic focus.
The objective was to:
Simplify the membership experience
Create easier onboarding
Reduce friction at renewal
Strengthen predictable revenue flow
What Was Implemented
New structured membership program
Simplified digital registration process
Improved navigation and clarity on the website
Digital check-in capability testing
Process refinement for member tracking
This created the foundation for:
Reliable recurring revenue
Reduced admin burden
Improved member experience
Better data visibility
The system is now designed to support long-term sustainability, not short-term sign-ups.
Stage 4: Sponsor Directory Framework (Future Revenue Stream)
To diversify long-term revenue, I established the foundation for a structured Sponsor Directory.
Purpose
Provide year-round value to sponsors
Create searchable digital exposure
Integrate sponsors beyond event-based recognition
Develop a potential recurring listing revenue model
The directory framework has been:
Built
Structured
Positioned within the website
Strategically documented
Its full commercial rollout remains with the committee to activate and expand.
The infrastructure is ready.
Stage 5: Digital Presence & Community Positioning
A strong focus remained on showcasing what truly lives at the club — the heart of the fishing community on the Gold Coast.
This included:
Stronger visual storytelling
Consistent social presence
Community-focused messaging
Sponsor integration into storytelling
Positioning the club as a central hub, not just an event host
The goal was clear:
Make the digital presence reflect the real culture of the club.
Strategic Outcome
Across the engagement period, the Gold Coast Sportfishing Club now has:
A consolidated digital ecosystem
Clear platform ownership
Structured committee handover capability
Modernised membership infrastructure
Foundation for diversified revenue streams
Reduced risk of data and access loss
Stronger digital credibility
Most importantly, the systems now allow the natural lifecycle of the committee to continue without destabilising the organisation.
What This Demonstrates
This project required:
Governance awareness within a not-for-profit model
Infrastructure thinking over short-term promotion
Revenue system design
Long-term continuity planning
Strategic restraint — building foundations, then handing them over
My role was to stabilise, structure, and future-proof the club’s digital presence — then step back and allow the committee to carry it forward.
Closing Reflection
This role became far more than a contracted engagement.
Over time, I didn’t simply deliver strategy — I immersed myself in the rhythm of the club. I attended meetings, navigated challenges alongside the committee, contributed to discussions beyond my scope, and operated with the same level of care and accountability as any internal member.
Many would say I became part of the committee during this period.
What makes this project one of the most personally gratifying chapters of my work is not just the systems implemented or the infrastructure built — it’s the relationships formed and the trust extended.
To be invited into a 30+ year community institution, to help steady it, structure it, and prepare it for its next chapter — and to leave knowing the foundations are stronger — is something I’m deeply proud of.
The positive connections, the shared problem-solving, and the quiet but meaningful progress achieved during this time will always stand out.
Some projects build portfolios.
Others build legacy.
This one did both.
